Privacy Policy
Shenmo Education Cambodia
Last Updated: 3 November 2026
1. Introduction
Welcome to Shenmo Education Cambodia.
At Shenmo Education Cambodia (“Shenmo”, “we”, “our”, or “us”), we are committed to respecting your privacy and protecting the personal information entrusted to us.
We understand the importance of privacy, particularly when handling information relating to children, parents, guardians, educators and educational institutions.
This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit our website, contact us, enquire about our educational programmes or apply for enrolment.
By using our website, you acknowledge the information described in this Privacy Policy.
2. Information We Collect
We may collect personal information when you interact with our website or communicate with our team.
This information may include:
Personal Information
- Full name
- Email address
- Telephone number
- Residential address, where necessary
- Parent or guardian contact details
- Information provided through enquiry forms
- Communication preferences
Admissions and Student Information
When enquiring about or applying for an educational programme, we may request:
- Child’s name and age
- Date of birth
- Parent or legal guardian information
- Preferred educational programme
- Previous educational experience, where relevant
- Learning requirements or additional information voluntarily provided by a parent or guardian
We aim to collect only information reasonably necessary to respond to enquiries, process enrolment applications and provide educational services.
Website Usage Information
When you visit our website, certain technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and device information
- Pages visited
- Date and time of access
- Website navigation and interaction data
- Cookies and similar technologies
This information helps us understand website performance, improve the visitor experience and maintain website security.
3. How We Use Your Information
We may use the information collected for the following purposes:
- Responding to enquiries and requests
- Providing information about our educational programmes
- Processing admissions and enrolment applications
- Communicating with parents and guardians
- Managing educational services and student records
- Coordinating school partnerships
- Improving our website and educational offerings
- Maintaining website security and preventing misuse
- Sending educational updates and promotional communications where appropriate consent has been obtained
- Meeting applicable legal and regulatory obligations
We do not use personal information for purposes incompatible with those described in this policy without appropriate notice or authorisation.
4. Children’s Privacy
Protecting children’s personal information is particularly important to Shenmo Education Cambodia.
Our website is primarily intended for parents, legal guardians, educators and adults seeking information about our educational programmes.
We do not knowingly request personal information directly from children without appropriate parental or guardian involvement.
Where children’s personal information is required for admissions or educational services, we seek to obtain it from an authorised parent or legal guardian.
We take reasonable precautions to ensure children’s information is handled carefully and accessed only by individuals who require it for legitimate educational or administrative purposes.
If you believe a child has submitted personal information without appropriate parental authorisation, please contact us so we can review and address the matter.
5. Admissions and Enrolment Information
When parents or guardians submit an admissions enquiry or enrolment application, we may collect information necessary to assess programme suitability, communicate with families and manage the admissions process.
This information may include the child’s age, programme preferences, relevant educational background and parent or guardian contact details.
Student information is used for legitimate educational and administrative purposes and is not sold to third-party advertisers.
We ask parents and guardians to avoid submitting unnecessary sensitive information through general website contact forms.
Where additional student information is required, we will explain why it is needed and how it will be handled.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, remember preferences and understand how visitors interact with our content.
Cookies are small files stored on your device when you visit a website.
Depending on the website features enabled, these may include:
Essential Cookies
Necessary for basic website functionality, security and navigation.
Analytics Cookies
Used to understand website traffic, visitor behaviour and website performance.
Functional Cookies
Help remember preferences and improve the overall browsing experience.
Marketing Cookies
May be used to measure promotional campaigns or display relevant advertising, where such technologies are enabled and appropriate consent has been obtained.
You can manage or disable cookies through your browser settings.
Where required, we will request your consent before placing non-essential cookies.
Disabling certain cookies may affect some website functionality.
7. Sharing Your Information
We respect the confidentiality of your personal information.
We do not sell personal information to third parties.
We may share necessary information with trusted service providers or authorised parties where reasonably required for legitimate educational and operational purposes.
These may include:
- Website hosting and technical support providers
- Secure email and communication services
- Admissions or student management systems
- Payment processing providers, where applicable
- Educational programme administrators
- Authorised Shenmo Education personnel or affiliated entities, where necessary
- Government authorities where disclosure is required by applicable law
Where we engage external service providers, we seek to ensure appropriate confidentiality and security arrangements are in place.
We do not share children’s personal information for unrelated commercial advertising.
8. International Data Transfers
As part of an international educational organisation, Shenmo Education Cambodia may use technology providers or authorised services located outside Cambodia.
Where personal information is transferred internationally, we aim to take reasonable steps to protect that information through appropriate security, confidentiality and contractual safeguards.
Any international transfers will be handled in accordance with applicable legal requirements.
9. Data Security
We take the protection of personal information seriously and aim to implement appropriate technical and organisational safeguards.
These may include:
- Secure website connections using HTTPS
- Restricted access to personal information
- Password-protected administrative systems
- Website security monitoring
- Software and security updates
- Appropriate confidentiality procedures
- Secure storage and controlled access to student records
While we take reasonable precautions, no online transmission or electronic storage system can be guaranteed to be completely secure.
We encourage visitors to avoid sending highly sensitive information through unsecured communication channels.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including educational administration, communications and applicable legal obligations.
Retention periods may depend on the type of information and the nature of our relationship with you.
When information is no longer required, we aim to securely delete, anonymise or otherwise dispose of it in an appropriate manner.
11. Your Privacy Choices and Requests
We respect your ability to make informed decisions about the use of your personal information.
Subject to applicable laws and reasonable verification requirements, you may contact us to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or outdated information
- Request deletion of information where appropriate
- Withdraw consent for optional communications
- Ask questions about how information is collected or used
- Raise concerns about the handling of personal information
Parents and legal guardians may also contact us regarding personal information relating to their children, subject to appropriate identity and authority verification.
We will review privacy requests and respond within a reasonable timeframe.
Certain information may need to be retained to meet applicable legal, educational or administrative requirements.
12. Marketing Communications
From time to time, Shenmo Education Cambodia may provide information about educational programmes, admissions, events, school partnerships and other relevant opportunities.
We aim to send promotional communications only where appropriate permission has been obtained or where otherwise permitted by applicable law.
You may opt out of marketing communications by using the unsubscribe instructions provided or contacting us directly.
Opting out of marketing will not necessarily prevent essential communications relating to an existing enquiry, enrolment or educational service.
13. Photography and Student Images
Photographs and videos may occasionally be used to showcase educational activities, classroom experiences and student achievements.
Where identifiable images of children are intended for publication on our website, social media or promotional materials, we seek appropriate authorisation from their parents or legal guardians.
Permission for promotional photography is separate from general programme enrolment.
Parents or guardians may contact us with questions or concerns regarding the publication of their child’s image.
We aim to handle such requests respectfully and promptly.
14. Third-Party Websites and Services
Our website may contain links to external websites or services, including social media platforms, educational resources and third-party communication tools.
These external services operate under their own privacy policies and practices.
Shenmo Education Cambodia does not control the privacy practices of independent third-party websites.
We encourage visitors to review the privacy policies of any external services they choose to use.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our educational services, website operations, technology or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this policy occasionally to stay informed about how their personal information is handled.
16. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or the handling of personal information, please contact us.
Shenmo Education Cambodia
Website: [Insert Cambodia Website URL]
Email: [Insert Official Email Address]
Telephone: [Insert Contact Number]
Address: [Insert Official Business Address, Cambodia]
We welcome enquiries and are committed to addressing privacy concerns responsibly.
Shenmo Education Cambodia
Inspiring Young Minds. Building Brighter Futures.
© 2026 Shenmo Education Cambodia. All Rights Reserved.